Get in touch

Questions, feedback, or partnership ideas? The FitIQ team is here to help.

How can we help?

Choose the best way to reach us based on what you need.

Customer support

Account issues, technical questions, or help getting started with FitIQ.

fitiqsteam@gmail.com

Business & partnerships

Enterprise solutions, retail partnerships, or collaboration opportunities.

fitiqsteam@gmail.com

Feedback & ideas

Feature requests, improvements, or stories about how you use FitIQ.

fitiqsteam@gmail.com

Press & media

Media requests, interviews, and assets for covering FitIQ.

fitiqsteam@gmail.com

Send us a message

Fill in a few details and we’ll respond as soon as we can, typically within 24 hours.

Thank you for your message. We’ll get back to you soon.

Frequently asked questions

Quick answers to common questions about FitIQ.

You can reset your password from the login screen by tapping “Forgot password?”. We’ll send a reset link to your registered email.
Our AI targets around 95% accuracy for body shape analysis and around 90% for skin tone detection, validated against stylist-reviewed samples. We continue to improve these models over time.
Yes. You can delete photos and analysis data in the app, or delete your entire account (and associated data) from settings or by contacting support.
We offer custom solutions for fashion brands, retailers, and professional stylists. Reach out via the business contact above and we’ll set up a conversation.

Where we’re based

FitIQ operates remotely with hubs in key fashion and tech cities.

San Francisco

1482 John Street

San Francisco, CA 94102

United States

London

456 Queens Avenue

London SW1A 1AA

United Kingdom

Tokyo

789 Fashion District

Shibuya, Tokyo 150-0002

Japan